After you upload your RNE, you get instant access to the Flouci API sandbox so you can start testing and integrating right away — even before your KYB review is complete.
Activation timelines
Activation timelines
| Feature | Timeline |
|---|---|
| Initial Review | 1–2 business days |
| Check Reservation | Active upon initial review |
| Wallet Acceptance | 2-4 business days (external verification required) |
| Card Acceptance | 4-10 business days (external verification required) |
Merchant onboarding workflow
Create your business account
- Go to app.flouci.com and sign in (or sign up with your phone number).
- Click your username in the top left corner.
- Select “Ajouter un compte de travail” (Add a work account).
- Click on your merchant account to access the business dashboard.
Start the onboarding checklist
Look for the banner titled “Compléter la liste de vérification” on your dashboard.Click “Accepter les paiements” to begin the verification workflow.
You can also start onboarding from the sidebar: Accepter en ligne > Compléter l’inscription or En magasin > Compléter l’inscription.
Verify the legal representative
Answer the question: “Are you the legal representative (gérant) listed in the RNE?”
- Yes — I am the gérant
- No — I am not the gérant
- Select Oui in the Vérification du Représentant section.
- Scan your CIN (national ID) in the Flouci mobile app using the phone number linked to your gateway account.
Provide business details
Fill in your business public information:Finally, write a business narrative (minimum 100 characters) describing what you sell, who your customers are, and your expected payment flows. A clear description helps our team review your application faster.
- Business contact phone number
- Business email
- Estimated annual turnover
In-Store Terminal
Accept payments at your physical location. You will need to provide your shop address.
Pay-by-Link
Send payment links via WhatsApp, Messenger, or email.
Website Integration
Connect Flouci to your website or mobile app. You will need to provide the website URL or app demo link.
Online Catalog
Sell online without a website using a hosted product page.
Add your bank account
Declare UBOs and Executives
This section has two parts:Part A — Ultimate Beneficial Owners (UBOs)
- Declare all individuals owning 20% or more of capital or voting rights.
- Include anyone with effective control, even if their share is below 20%.
- For corporate shareholders, trace through to the natural persons behind them.
- If no individual exceeds 20%, declare the company’s legal representative.
- Declare all official executives listed on the RNE.
- Ensure names and roles are accurate and up to date.
Sign and submit the contract
- Download the generated contract.
- Sign and stamp the contract physically — do not edit, type, or paste a digital signature.
- Upload the signed contract and submit your application.
Once submitted, your application enters review. You will receive an email confirmation from noreply@flouci.com.
Application status
After submitting, your dashboard banner updates to reflect your current status:| Banner message | Meaning |
|---|---|
| ”Vérifier l’identité” | Your individual account verification is pending. You will be redirected to the Flouci mobile app to complete it. |
| ”Action requise : Informations manquantes” | The verification team needs additional information. Check your email from noreply@flouci.com for details. |
| No banner | Your account is fully verified and active. |